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Team Coaching · Framework

The Five Disciplines

A systemic team-coaching framework by Peter Hawkins (Henley Business School). It looks at team effectiveness across five interconnected areas.

01

The Model

TASKPROCESS← OUTSIDEINSIDE →D1· WHYCommissioningClear mandate,contracting on whatmust be deliveredD2· WHATClarifyingPurpose, goals,roles, action commitmentsD4· HOW · EXTERNALConnectingEngaging allcritical stakeholdersD3· HOW · INTERNALCo-CreatingTeam dynamics, ways ofworking, team cultureD5 · INTEGRATINGCore LearningReflecting, learning,integrating
02

The Five Disciplines

D1· WHY

Commissioning

Key question

Does the team have a clear mandate and shared accountability from those it reports to?

This is the WHY. It's about understanding who the team serves, what those stakeholders need, and whether the team has a clear commission to act. Without this, a team can be internally excellent but externally irrelevant.

D2· WHAT

Clarifying

Key question

Are purpose, goals, roles and action commitments clear and owned by everyone?

This is the WHAT. The team needs shared clarity on its purpose, agreed goals, defined roles, and commitments that are followed through. When this discipline is weak, teams make decisions that don't stick.

D3· HOW · INTERNAL

Co-Creating

Key question

How well does the team work together internally?

This is the internal HOW. It covers ways of working, mutual accountability, engagement, morale, trust, and constructive conflict. Are meetings productive? Do people say what needs to be said? Is the workload shared fairly?

D4· HOW · EXTERNAL

Connecting

Key question

How effectively does the team engage outward — with employees, stakeholders, and the changing environment?

This is the external HOW. Does the team speak with one voice? Does it actively engage employees at all levels? Does it stay attuned to what stakeholders need — HQ, JVs, partners, the market?

D5· INTEGRATING

Core Learning

Key question

Does the team invest in its own development, and do members give each other honest feedback?

This sits at the center and connects all four disciplines. It's about reflection, adaptation, and development. Does the team learn from what works and what doesn't? Do members push each other out of their comfort zone?

03

Reference

Peter Hawkins (2021). Leadership Team Coaching: Developing Collective Transformational Leadership (3rd ed.). Kogan Page.